Contact IMQRScan
Need help with QR code tracking, editing a destination, branding, downloads, billing, or account access? Send us a message. IMQRScan support will get back to you as soon as possible.
IMQRScan is based in Dubai, United Arab Emirates, and supports customers online. Spotted a mistake in one of our guides? Read our Editorial Policy to see how we handle corrections.
Email Us
support@imqrscan.comOur Location
IMQRScanDubai, United Arab Emirates
Frequently Asked Questions
Quick answers to common support and contact questions.
You can email us at support@imqrscan.com or use the contact form on this page. Include your QR name (or project name) and a short description so we can help faster.
Please share your account email, the QR code type (e.g., URL, Multi-link, vCard Plus), and what you want to change. If it’s a tracking issue, mention the approximate scan time and location.
This is usually caused by device or browser caching. Try scanning with a different phone camera app, clear the browser cache, or test using mobile data instead of Wi-Fi. If it persists, contact us and we’ll verify your QR configuration.
Yes. If you want help matching your brand, send your logo (SVG/PNG), preferred colors, and where the QR will be used (print, packaging, menu, poster, etc.). We’ll guide you on scannability and export settings.
Yes. IMQRScan is built for teams, organize QR codes by projects, manage multiple use cases, and scale campaigns with tracking and updates. Contact us if you need a custom setup or onboarding.
Email support@imqrscan.com with your account email and the topic (invoice, plan change, cancellation, or payment issue). We’ll help you resolve it quickly.
IMQRScan is based in Dubai, United Arab Emirates. Our support works online, so you can reach us by email at support@imqrscan.com or through the contact form on this page from any country.
Email support@imqrscan.com with the page link and what looks wrong. Put Correction in the subject line. The IMQRScan Editorial Team checks every report, and our Editorial Policy explains how corrections are handled.