How do I create an IMQRScan account?

To create an account on IMQRScan, click Sign Up, enter your details, set a secure password, and verify your email to activate your account.

How do I create a QR code on IMQRScan?

Log in to your IMQRScan dashboard, click Create QR Code, select a type (URL, PDF, vCard, multi-link, etc.), add your content, customize the design, then generate and download your QR code.

What is the difference between static and dynamic QR codes?

Static QR codes cannot be changed after creation. Dynamic QR codes let you update the destination later without reprinting and include scan tracking and analytics.

Why is my QR code not scanning?

If your QR code isn’t scanning, increase the print size, ensure high contrast, keep a clear quiet zone, avoid blurry/low-resolution images, and test with multiple phone cameras. If needed, regenerate the QR in SVG/PDF for print.

How do I track QR code scans and analytics?

Open your IMQRScan dashboard and go to Analytics to view scan performance. Dynamic QR codes typically include scan counts, time, device insights, and location trends (where available).

How do I manage or cancel my subscription?

To manage billing, go to Pricing and Plans > Subscription Plans in your IMQRScan account. From there you can upgrade, downgrade, or cancel depending on your plan terms.

How do I reset my password if I can’t access my account?

Use the Forgot Password option on the login page to reset your password. If you don’t receive the email or still can’t log in, contact IMQRScan support for assistance.

How do I contact IMQRScan support?

Email the support team at support@imqrscan.com. Include your account email and a short description of the issue for faster resolution.

Affordable Code Solutions for Every Need

IMQRScan Help Center

Welcome to the IMQRScan Help Center. Here you’ll find quick answers, step-by-step guidance, and troubleshooting tips for QR code creation, dynamic QR editing, scan tracking, billing, and account access.

Getting Started

How do I create an account?

Visit IMQRScan and click Sign Up.
Enter your details and set a secure password.
Verify your email to activate your account.

How do I create a QR code?

Log into your IMQRScan Dashboard.
Click Create QR Code and choose a type (URL, PDF, vCard, Multi-link, Wi-Fi, Payment, etc.).
Add your content (link, file, details) and confirm it’s correct.
Customize the design (logo, colors, frames) for branding.
Click Generate and download in PNG (web), SVG (design), or PDF (print).

Static vs Dynamic QR: which one should I use?

Static QR: best for permanent info that never changes.
Dynamic QR: best for marketing and business because you can update the destination later and track scans.

Account & Billing

How do I manage my subscription?

Go to Pricing and Plans > Subscription Plans.
Upgrade, downgrade, or cancel your plan based on your requirements.

Where can I find invoices or payment details?

Open your account settings or billing section in the dashboard (plan dependent).
If you need help retrieving invoices, email support@imqrscan.com.

Troubleshooting

My QR code isn’t scanning. What should I do?

Increase the QR size (especially for print) and keep a clear margin (quiet zone).
Use high contrast: dark QR on a light background.
Avoid blurry images—download SVG/PDF for print quality.
Test on multiple phones and camera apps.
Confirm the destination link is working and accessible.

I can’t access my account.

Use the Forgot Password option on the login page.
Check spam/junk for the reset email.
If the issue continues, contact support@imqrscan.com.

My dynamic QR destination isn’t updating.

Confirm you updated the correct QR code (and saved changes).
Wait a moment and scan again (some devices cache results briefly).
If it still doesn’t update, contact support with your QR name or ID.

Features & Customization

Can I track QR code performance?

Yes. Use the Analytics Dashboard to view scans and engagement for your dynamic QR codes.

Can I customize QR code designs?

Yes. Add logos, change colors, and adjust styles to create branded QR codes that look professional and scan reliably.

Which format is best for print vs web?

SVG/PDF is best for print (sharp at any size).
PNG is best for web and quick sharing.

Security & Privacy

Is my data secure?

IMQRScan follows industry best practices for security and encrypted communication. You can review details in our Privacy Policy.

Contact Support

Still need help? Our support team can assist with account access, billing questions, scanning issues, and setup guidance.

Email: support@imqrscan.com

Download Policies

Have a Question?

support@imqrscan.com