IMQRScan FAQ: Answers About Dynamic QR Codes, Tracking, Branding, API, Pricing, and Support
Explore common questions about creating QR codes with IMQRScan. How dynamic QR works, how tracking is measured, what you can customize, and how to troubleshoot scans.
What is IMQRScan?
IMQRScan is a cloud-based QR code generator that helps you create, manage, and track QR codes. You can generate dynamic and static QR codes, customize designs with branding, and view scan analytics in one dashboard.
Who should use IMQRScan?
IMQRScan is built for individuals, startups, and businesses that need professional QR codes for marketing, menus, payments, digital business cards (vCard), product packaging, events, and logistics.
What industries benefit most from IMQRScan?
Teams in retail, restaurants, events, logistics, healthcare, education, real estate, and hospitality use IMQRScan to connect customers to landing pages, forms, menus, documents, and digital profiles.
Is IMQRScan available worldwide?
Yes. IMQRScan works globally. create QR codes from anywhere and share them with audiences worldwide using print, packaging, or digital channels.
Do I need technical skills to create QR codes?
No. IMQRScan is user-friendly. Choose a QR type, add your content, customize the design, and download your QR code in seconds.
Can I try IMQRScan before subscribing?
Yes. You can start with a free trial or request a demo to test dynamic QR codes, customization, and analytics.
How is my data secured on IMQRScan?
IMQRScan follows secure best practices to protect data and QR destinations. You maintain control over your QR content, and dynamic QR links can be updated anytime without reprinting.
Does IMQRScan support multiple languages?
Yes. You can create QR codes that open content in any language, including multilingual landing pages and international campaigns.
Is there a mobile app for IMQRScan?
IMQRScan is fully mobile-responsive, so you can create and manage QR codes from your phone browser without installing an app.
What makes IMQRScan different from other QR generators?
IMQRScan focuses on business-ready QR experiences: dynamic editing, scan analytics, bulk creation, API access, branding options, and reliable support for ongoing campaigns.
How do I create a QR code in IMQRScan?
Log in, select a QR code type (URL, vCard, multi-link, PDF, payment, etc.), add your details, customize the design, then generate and download your QR code.
What is the difference between static and dynamic QR codes?
Static QR codes cannot be edited after creation. Dynamic QR codes let you update the destination anytime and track scans with analytics, ideal for marketing and business use.
Can I create dynamic QR codes with IMQRScan?
Yes. IMQRScan supports dynamic QR codes so you can change the destination link, update content, and keep the same printed QR code.
Can I customize a QR code with my logo and brand colors?
Yes. You can add your logo, choose colors, modify patterns, and create branded QR codes designed for higher trust and scan rates.
How fast can I generate a QR code?
QR code creation is instant once you add the required information. Most users generate a QR code in under a minute.
Can I generate QR codes in bulk?
Yes. Bulk generation is available for product SKUs, tickets, menus, inventory labels, and multi-location campaigns.
What file formats can I download?
You can download QR codes in common formats like PNG and SVG (great for design) and PDF (great for printing).
Do QR codes expire?
Static QR codes do not expire. Dynamic QR codes remain active based on your subscription plan and account status.
Can I edit a QR code after printing?
Yes, if it’s a dynamic QR code. You can update the destination anytime without changing the QR image, so your print stays valid.
What types of QR codes can I create?
IMQRScan supports many QR types including URL, multi-link, vCard/digital business card, PDF, images, social links, Wi-Fi, app links, and payment QR codes.
Does IMQRScan offer API access?
Yes. IMQRScan provides API access for automated QR code generation, bulk creation, and programmatic management of dynamic QR destinations.
Is API documentation available?
Yes. IMQRScan provides clear API documentation to help developers integrate QR code creation into internal tools, apps, and workflows.
Can I integrate IMQRScan with my CRM, ERP, or website?
Yes. You can integrate IMQRScan into CRMs, ERPs, websites, ecommerce systems, and custom applications using the API or bulk tools.
What languages can I use with the API?
You can use the API with common languages like Python, Java, PHP, JavaScript, and more. Any language that can send secure HTTP requests.
Is the API secure?
Yes. API access is protected using secure authentication (API keys/tokens) and encrypted communication to protect your requests.
Are there API usage limits?
API limits depend on your plan. Higher-tier or enterprise plans typically include higher limits and tailored usage options.
Can I create QR codes in bulk through the API?
Yes. The API supports bulk requests so you can generate many QR codes for products, campaigns, or locations in one workflow.
Can I update dynamic QR destinations via API?
Yes. You can update the destination of a dynamic QR code programmatically, which is useful for campaigns that change frequently.
Is technical support available for API issues?
Yes. IMQRScan offers technical support for API questions, integration troubleshooting, and best-practice guidance.
Is there a sandbox or test mode?
Yes, you can test workflows before going live. If you need a dedicated sandbox setup, IMQRScan support can guide you based on your plan.
What pricing plans does IMQRScan offer?
IMQRScan offers plans for individuals and businesses, from basic QR generation to advanced dynamic QR, analytics, bulk creation, and API access depending on your needs.
Is there a free trial?
Yes. You can start with a free trial or request a demo to test IMQRScan features before subscribing.
Do you offer custom or enterprise plans?
Yes. Enterprise customers can request a custom plan for high-volume QR generation, advanced integrations, or team-based management.
Are there discounts for annual billing?
Yes. Annual subscriptions typically include a discount compared to monthly billing.
Can I upgrade or downgrade my plan?
Yes. You can change your plan anytime to match your campaign needs and usage requirements.
Which payment methods are accepted?
Common payment methods such as credit/debit cards and online payments are supported. If you need invoicing or bank transfer (enterprise), contact support.
Are there any setup fees?
No setup fees for standard plans. Enterprise onboarding or custom integration support may have separate professional service options.
Do I pay per scan or per QR code?
Pricing depends on your plan features (such as number of dynamic QR codes, tracking, and API usage). Check your plan details to match your expected scan volume.
Can I cancel my plan anytime?
Yes. You can cancel based on your selected billing terms. Your access and dynamic QR behavior depend on the plan rules after cancellation.
Do you offer refunds?
Refunds are handled according to the Terms of Service. If you face an issue, contact support and we’ll help you resolve it quickly.
Does IMQRScan provide QR code analytics?
Yes. Dynamic QR codes include analytics so you can measure scans and improve your campaigns with real data.
What does IMQRScan track?
Common analytics include total scans, scan time, device type, and location insights (where available), helping you understand audience behavior.
Can I export scan reports?
Yes. You can export reports (such as CSV or PDF) depending on your plan, making it easy to share results with your team.
Is analytics data updated in real time?
Yes. Scan analytics update quickly so you can monitor campaign performance and optimize faster.
Can I track performance per campaign or location?
Yes. Organize QR codes by campaigns and compare scan performance across different channels, locations, or marketing assets.
Can I see analytics for multi-link QR codes?
Yes. Multi-link QR codes can be tracked like other dynamic QR types, helping you understand which campaigns drive the most engagement.
Is location-based tracking available?
Location insights may be available depending on device settings, privacy rules, and plan features. IMQRScan focuses on privacy-safe analytics.
How long is analytics data stored?
Data retention depends on your plan. If you need longer storage for reporting, choose a plan that supports extended history.
Is my analytics data secure?
Yes. IMQRScan follows secure practices to protect your analytics data and account access.
How can I contact IMQRScan support?
You can contact support via email or the support option inside your IMQRScan account for faster help.
Is support available 24/7?
Support availability depends on your plan. Premium or enterprise plans may include faster response times and priority support.
How quickly are issues resolved?
Most issues are resolved within 24 hours. Complex integration or enterprise requests may require additional time, but we keep you updated.
Do you provide guides or tutorials?
Yes. IMQRScan offers step-by-step guides and tutorials to help you create high-converting QR codes and launch campaigns correctly.
Can I schedule a live onboarding session?
Yes. Enterprise clients can request scheduled onboarding and training sessions for teams and large deployments.
My QR code isn’t scanning. What should I do?
Check contrast (dark code on light background), increase size, avoid low-resolution images, and test on multiple phones. If it still fails, contact IMQRScan support and share your QR file and where it’s used.
Can you help with print-ready QR code setup?
Yes. We can guide you on sizing, quiet zone, format selection (SVG/PDF), and best practices to ensure reliable scanning on packaging and print materials.
How do I report a technical issue?
Submit a support request with screenshots, your QR type, destination, and the steps to reproduce the issue. This helps us resolve it faster.
Is there a status page for outages?
If a status page is available for your plan or environment, support can share it. You can also contact us for real-time platform updates.
Can I request a new feature?
Yes. We welcome feature requests. Share your use case and business goal so we can prioritize improvements that matter to customers.