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support@imqrscan.com

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Frequently Asked Questions

Have a question? Check out the FAQ

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Is it possible to sign up using my own referral link?

No, self-referrals are not allowed. The purpose of our referral program is to motivate affiliates and ambassadors to promote our products, rather than to receive discounts.

Can I use my referral link to sign up on behalf of my clients?

We recommend either signing up from your clients' computers (if feasible) or registering your clients without using your referral link. Afterward, email their sign-up addresses to support@imqrscan.com

My friend/client signed up without using my referral link. What should I do?

Simply send their email to support@imqrscan.com, and we’ll manually add them to the system.

Why am I unable to view my sign-ups and/or rewards?

Our system tracks through browser cookies, so if you signed up using a different device or browser, cleared your cookies, used incognito mode, or registered through your own referral link, the signup may not be recorded. If you’re confident that the signup or sale wasn’t tracked accurately, reach out to our platform provider at support@imqrscan.com.

What is the duration of the referral cookie?

The referral cookie lasts for 60 days. If a user makes a purchase after 60 days from their initial referred visit, the conversion will no longer be tracked.

When will my payment be processed?

Payouts are processed monthly, and we will notify you via email once the payout is complete.

How can I receive payment if I don't have a PayPal account?

Reach out to us at support@imqrscan.com to arrange an alternative payment method.

Can I change my payment method later?

Yes, you can change your payment method at any time by contacting us at support@imqrscan.com